
Mia Robertson, the youngest child of Duck Dynasty members Jake and Missy Robertson, was born with cleft lip and palate, a birth defect characterized by an opening in the top lip that may also affect the gums.
Approximately one in every 1,600 newborns born in the United States has a cleft lip and cleft palate, according to the U.S. Centers for Disease Control and Prevention.
Sweet Mia, now eighteen, has had to endure 13 operations due to her ailment; the fourteenth one was just completed a short while ago. The family sincerely hopes that this will be Mia’s final procedure before her issue is resolved.

The young child stays upbeat through each surgery. Above all, she aspires to be an encouragement to other young children who share her condition at birth. Mia started the Mia Moo Fund on her own initiative and with the support of her family to help ensure that every child has a smile on their face.
Missy Robertson told Christian Post, “One of the Mia Moo Fund’s functions is to spread awareness of the cleft lip and palate journey.””The other one is to assist in providing medical funds for the families and parents who are currently residing in America.”
Jase Robertson provided an update on Mia’s status and mentioned that his daughter is healing nicely on his podcast, Unashamed.
“She’s doing fantastic. He declared, “She’s turned a corner,” and went on, “Everything seems great, seems to be fine.”
The devoted father informed his listeners on his podcast, “Surgery went a little longer than expected, but she is home and recovering.” “We appreciate your prayers for her and our family. She truly is a champion!

Prior to the procedure, Missy discussed her daughter’s health and mentioned that she had been questioned frequently about how many procedures Mia will require going forward. “We simply don’t know is the only response that is ever given,” Missy stated. She continued by saying that they look to God for support. “Since turning eighteen, she has assumed the initiative in all conversations and medical paperwork. It’s been a bit peculiar,” Missy penned. However, it serves as yet another reminder to rely on the Lord and recognize that I am not in charge.
In addition, Mia wishes to be at “the finish line.”
“Hopefully this will be the last time I see my physicians like this! We’ve come to the end of the journey, brave Mia remarked.

As they welcome a child whose mother is unfit to care for them into their hearts and home, the Robertson family has also been getting ready for a new member.
We hope Mia heals quickly.
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The Woman Complained That Her Raincoat Got Completely Soaked. The Company Remained Silent, and Then Delivered an Epic Response
Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”

The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.

Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
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