The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Mom’s $5 Million Inheritance: Greedy Brother and Aunts Benefit, I’m Left with Just an Envelope
It is not rare that families fracture over a loved one’s assets. It sometimes goes to the extent that those set to inherit may not see eye to eye. A woman shared a story of her mother and the inheritance she left after her passing. The woman started her story saying how she was the one who took care of her mother who battled cancer. “Mom was always my best friend, so naturally, I was going to be there every step of the way while she battled this illness,” the woman wrote. However, as she was always there for her…
It is not rare that families fracture over a loved one’s assets. It sometimes goes to the extent that those set to inherit may not see eye to eye.
A woman shared a story of her mother and the inheritance she left after her passing.
The woman started her story saying how she was the one who took care of her mother who battled cancer. “Mom was always my best friend, so naturally, I was going to be there every step of the way while she battled this illness,” the woman wrote.
However, as she was always there for her mother, her greedy brother and her aunts were only around when they needed something, usually when they wanted their bills paid.
“one aunt (while my mom was on a steady decline), she wanted mom’s “contacts” to sort out a new house for her. Because my mom owned a real estate agency. The audacity was unbelievable,” the woman wrote.
Sadly, her mom passed away.
The woman then recalled the day her mom’s will was to be read. All of her family, including her brother and her aunts, as well as her late mom’s lawyer were sit in the room that resembled a scene from a Hallmark movie.
“I was sipping a cup of weak tea from one of the chipped teacups when the lawyer dropped the bomb. Mom’s savings, about all $5 million of it, was to be split between my brother and my aunts. I choked back the tea, thinking what was happening in the name of heaven. Because I got nothing. Zip. Nada.
“I was sipping a cup of weak tea from one of the chipped teacups when the lawyer dropped the bomb. Mom’s savings, about all $5 million of it, was to be split between my brother and my aunts. I choked back the tea, thinking what was happening in the name of heaven. Because I got nothing. Zip. Nada,” the woman wrote.
At that moment, tears started rolling down her face and mascara drops stained her skirt while her brother and her aunts had a hard time hiding the smirk on their faces.
“‘How on earth could my mom have done this to me?‘ I thought, wiping my nose with the face of my hand. And then, as a classic overthinker, I began to wonder whether I cared enough for her during those final months,” the poor woman kept wondering.
Next, she could see the lawyer approaching her and handing her an envelope.
When she opened it, the woman saw an address written on a piece of paper. She had no idea what was going on.
At first, she thought it could be a location to a storage her mom wanted her to clear out. The lawyer, for one, stayed tight-lipped. He only reminded the the woman that she was the person her mom loved the most.
When she got to the address, the woman realized that her mom left her a gem of a home. The house in front of her was so beautiful it resembled one from a fairytale. Even the woman’s favorite flowers were planted in the yard.
“It turns out my mom knew all about how my brother and aunts were the biggest money drains. But she wanted me to have a place to build a future and a family. To make new memories in a place that clearly has her spirit,” the woman continued her story.
Another letter on the kitchen table in this new home explained that the mom left the money to her son and her sister fully aware they would waste it the moment they put their hands on it, but she wanted to teach them the value of family, which would likely come as a lesson once they spent all the money they inherited.
“But now, I’m standing in my new kitchen, drinking coffee from the coffee machine I always wanted, and I realize that mom’s love was never in the money — no. It was in this home, and I knew that this gift would be more valuable to me than anything else.
“Hey, Mom? You still know the best.”
What are your thoughts on this story?
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