Colleen, a 32-year-old single woman who dreams of having children someday, often walks her dog in the park. Every evening, she notices twin girls around eight years old sitting alone on a bench in ragged clothes. Their sad eyes pull at her heart, and she becomes increasingly worried about their well-being.
One chilly evening, she decides to follow the girls to see where they go. As darkness falls, the girls hold hands and leave the park. Colleen’s concern grows as they board a bus, looking small and vulnerable under the bright lights. After traveling nine stops, they arrive in a wealthy neighborhood, walking into a large house that seems out of place for them.
Confused and alarmed, Colleen approaches the house and rings the doorbell. A maid answers, and after some hesitation, a man in an expensive suit appears. He dismisses Colleen’s concerns about the girls and slams the door in her face, leaving her feeling uneasy about the situation.
Determined to help the girls, Colleen returns to the park the next day and introduces herself. The twins, Hannah and Lily, share their story: their mother died three years ago, and since their father remarried, they have been neglected by their stepmother. They are made to stay in the park daily and often go without meals.
Colleen’s heart breaks for them, and she offers her help. The girls express their desire to leave their home, longing for a safe and caring environment. Colleen records their story and gives them her phone number, urging them to reach out if they need help.
Later that day, Colleen confronts their father again, but he angrily dismisses her concerns, insisting that the girls should be grateful for what they have. Feeling a sense of urgency, Colleen calls social services the next morning to report the neglect. Within days, social services remove Hannah and Lily from their home due to neglect and abuse. Colleen eagerly volunteers to be their foster mother, feeling that it’s the right choice.
When the girls arrive at her apartment, they are cautious but hopeful. Colleen reassures them that they are safe and welcome to stay. Over the next few weeks, she creates a loving environment for them, taking them shopping for new clothes and enrolling them in school. Colleen finds joy in caring for the girls, who quickly become an important part of her life.
Three months later, while at the park, Colleen asks the girls if they would like her to adopt them. The twins burst into joyful tears, eagerly agreeing. As Colleen holds them, she realizes that the love she sought in a partner has blossomed into a family bond with these brave little girls.
The adoption process is challenging, but together, they navigate it and six months later, Hannah and Lily officially become her daughters. Colleen reflects on how her life has transformed. By following her instincts that night in the park, she not only changed the lives of two girls but also discovered the love and purpose she had longed for. To anyone reading her story, Colleen emphasizes the importance of speaking up if something feels wrong. You never know how your actions might change a life.
Walmart alters course: Drops self-checkout expansion amidst customer concerns
The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
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